上海新天地安達仕..

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大堂接待 Host

面議
上海新天地安達仕酒店
黃浦區
  • 國際五星級酒店  |
  • 500人以上  |
  • 2020-10-16

  一年以上工作經驗  大專學歷   招若干人  性別:不限
  英語 熟練   年齡:不限

職位信息


對于客戶調查結果做出回應并落實相應的改善措施。
Responds to the results of the Consumer Audit and ensures that the relevant changes are implemented.

確認抵達和出發的細節并且安排接送以及客人其他要求。
Verifies arrival and departure details and arranges luggage handling and transportation and other services requested by guests.

根據大堂主管的分配,運送和領取顧客行李。
Delivers and picks up guest baggage as assigned by Host.

清理所有大門和行李房維持一個專業的形象。
Maintains and cleans all equipment at the Main Door and the Luggage Room to maintain a professional image

根據標準存儲行李。
Stores luggage according to standards.

引導顧客至登記手續處,同時為客人提取攜帶的行李。
Directs incoming guests to the check in area whilst offering to handle any luggage the guest happens to be carrying.

引導顧客和來訪者去酒店設施。
Directs guest and visitors to any of the Hotel’s facilities.

在適當時機為客人開關車門。
Opens and closes car doors for guests whenever the opportunity arises.

為抵店和離店顧客將行李裝上/卸下車。
Loads/unloads guest’s luggage for arriving and departing guests.

確保車牌號碼、類型都記錄的行李標簽上以供日后參考。
Ensures vehicle's license number, type are logged down on the luggage tags for future reference.

協助所有顧客存放行李,確保妥善處理、存放并且按程序操作;以有效的方式將顧客行李送到他們的房間。
Assists all guests with luggage storage, ensuring the proper handling, storage, security and procedures are followed; transports guest’s luggage to their room in an efficient manner.

處理包裹包裝。
Handles parcel wrapping.

遞送每日早上和特殊報紙至指定的客房和辦公室。
Delivers daily morning and special newspapers to guests’ rooms and offices as assigned.

檢查常規清潔,保持大堂和就坐區域、入口的整潔。
Maintains a tidy lobby by checking the general cleanliness and tidiness of the sitting area and entrance.

確保任何消息快速地傳達到客房。
Ensures all messages of any kind are promptly delivered to the guest’s room.

確保行李車始終保持整潔、光亮和有序排放。
Ensures that the bell carts are kept clean, shiny and orderly at all times.

招呼出租車并回答顧客的詢問。
Hails taxis and answers guests’ inquiries.

確保大門和車道始終干凈
Keeps main entrance and driveway neat at all times.

協助指引酒店車道車輛。
Assists to direct traffic in the hotel’s driveway.

熟悉酒店產品和服務政策;了解所有運行工作以及在酒店舉行的促銷活動。
Be familiar with the hotel’s products and services and policies; be aware of all functions and promotions held in the hotel.

以支持和靈活的態度與其他房務部門經理緊密合作,著眼于整個酒店的成功和酒店客人的滿意度。
Works closely with other employees in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
 
 



聯系方式


電 話:021-23101281
聯 系 人:Stella Shi
電子郵箱:stella.shi@andaz.com
公司網址:http://www.andazshanghai.com
地 址:上海市黃浦區嵩山路88號
郵政編碼:200021



公司信息






上海新天地安達仕酒店酒店簡介
Andaz Xintiandi, Shanghai Introduction

安達仕,凱悅酒店集團推出的最時尚品牌。
Andaz, is Hyatt’s the most fashionable addition to its global brand portfolio.

Andaz本身意味著“個人品味”。除了對于個人品味和獨立自主的關注,這個最新的品牌將提供功能強大,且具備了成熟干練、創新設計、地方風格、隨意優雅等特色的環境;在服務時,給予客人高度的關注但是不會裝腔作勢,而且沒有過于自負的態度。
The word Andaz means ‘personal style’. In addition to a focus on personal style and independence, the new brand will offer a highly functional environment characterized by sophistication, innovative design, local identity, casual elegance and service that is attentive but not pretentious and without attitude.

上海安達仕酒店是亞洲第一間安達仕酒店。
Andaz Shanghai, the first Andaz hotel in Asia.

Andaz如萬花筒般地將新與舊、高與低、未經雕琢與完美精致的作品巧妙地融為一體,開展一個全新的視角。
Kaleidoscopic combinations of old and new, high and low, raw and finished beautifully blend to put a new edge on any perspective.

自然而不死板且高尚親切的服務塑造了獨特的氛圍,讓各種充滿想象力的思維和精神能互相交流融合。
Our gracious, unscripted service creates an atmosphere in which imaginative minds mingle and kindred spirits congregate.

客人會欣賞安達仕清新而不繁復、歷久彌新且沒有噱頭的的奢華。
Customers prefer Andaz for its fresh, uncomplicated luxury that is timeless and ‘gimmick’ free.” We are looking for future partners to create Inspiring Experiences.

歡迎來到你上海最好朋友的家
Welcome To Your Best Friend’s Home in Shanghai

我們是安達仕的主人。
We are the host of Andaz.

作為一個主人,我們對待酒店的客人就像邀請最好的朋友來家里一樣,使他們體驗到賓至如歸的難忘經歷,并因此成為酒店的常客。最重要的是,我們讓客人體驗到了安達仕不僅僅是一家酒店,更是他們在上海最好朋友的家。
We create the experience that inspires our guests to want to stay in Andaz Shanghai again on their next visit. Because we play Host to them, just like best friends visiting your home,we make things happen. Most importantly, we make Andaz more than a hotel.


上海新天地安達仕酒店 面試地點: 嵩山路88號上海新天地安達仕酒店B1樓–人力資源部辦公室 No.88 Song Shan Road B1 - HR Office

請攜帶您的簡歷及近照來參加應聘,或將您的簡歷投遞至以下郵箱: join.andaz.shanghai@hyatt.com

Please submit your resume PRIOR to join.andaz.shanghai@andaz.com



網址:andazshanghai.com

請勿以附件形式發送你的簡歷。
Pease send your CV by e-mail without attachment.

請瀏覽網址www.employeeprivacy.hyatt.com查看《環球凱悅員工隱私權政策》。通過提交簡歷,您確認已閱讀《環球凱悅員工隱私權政策》,并同意我們根據《環球凱悅員工隱私權政策》使用您提交給我們的個人信息。特別是,您同意我們能夠將您的個人信息交由我們人力資源部經理及員工在美國及世界其他轄區內審閱及參考。


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